If you receive a damaged, defective, missing, or incorrect item, you must report the issue to our customer service team within 3 days of receiving the product. To be eligible for a refund or replacement, a raw, unedited, and continuous product unboxing video is mandatory as proof.

Requests without this video will not be considered for a refund or replacement. Once your request is submitted, our team will review and verify the issue before taking further action.

Please note that replacements are subject to availability. If a replacement is not available, a refund may be processed based on our terms and conditions and is subject to final approval by our team.

All orders are shipped via trusted domestic courier services and/or India Post (Speed Post). Delivery typically takes 5 to 8 working days from the date of shipment, or earlier, depending on courier service efficiency and the delivery schedule confirmed during order placement.

Geesha Fashion is not responsible for delays caused by courier companies or postal services. Orders will be delivered to the shipping address provided by the customer at the time of purchase.

Terracotta is a type of earthenware made from natural clay, which is moulded and then baked at a low temperature to harden. It has a rustic, earthy look and is often used to create handcrafted jewellery, home décor, and art pieces. Terracotta jewellery is lightweight, eco-friendly, and known for its unique, traditional charm.